US Airline Passenger Complaints Up 112%: Nearly A Quarter Had been Made Towards Southwest
On Wednesday, the US Division of Transportation (DOT) introduced a 35% lower in journey complaints in January 2023 from the earlier month. Whereas enchancment is noteworthy, complaints are nonetheless up a staggering 111.7% from January 2022 and nowhere close to pre-pandemic ranges. Moreover, virtually 1 / 4 of the complaints have been made towards Southwest … [Read more…]